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CALMER: A Talking Map for COVID-Related Proactive Planning Check in Ask about COVID Lay out issues Motivate them to choose a proxy and talk about what matters Expect emotion Record the discussion SHARE: A Talking Map for Explaining Resource Allocation Show the guideline Headline what it means for the patient's care Affirm the care you will provide Respond to emotion Emphasize that the same rules apply to everyone Peter Lansberg MDPhD @lansberg #CALMER #SHARE #Planning #Resource #Allocation #Management #COVID19 #SARSCOV2 #Coronavirus